I recently had a problem getting my business to rank on google maps (I messed with something and got myself off of it). I had seen the other reviews online and decided to call Karina. She met with me a couple days later and explained how the whole thing works. It seemed way too complicated for me and my staff to figure out so we gladly paid for her services. Within weeks I was ranked on the top 5 of google maps again and the phone calls started to come back. I am very grateful and will continue to use their services. Reviews really do make a difference.